Shipping Policy

1. General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location Items offered on our website are only available for delivery to addresses in Austria. Any shipments outside of Austria will only be made upon request. Please note that all orders are subject to prepayment, and delivery will be made to the curbside only.

3. Delivery Time Unless there are exceptional circumstances, we make every effort to fulfill your order within 14  business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturday and Sunday or an holidays.

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport If there is any damage to the packaging on delivery, contact us immediately at.

6. Questions If you have any questions about the delivery and shipment or your order, please contact us at

8. Legal Basis Our shipping practices are designed to comply with applicable laws and regulations in Austria, ensuring that we adhere to and provide service levels according to the Austrian Commercial Code and the Consumer Protection Act.

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